A website is never actually finished. It needs ongoing care.

We provide ongoing WordPress maintenance and WebOps support for nonprofits and associations, covering security, performance, accessibility, and analytics, so your site stays fast, secure, and compliant without pulling your team away from mission work.

Why nonprofit and association websites deteriorate after launch

Nonprofits and associations run lean internal teams. As staff add content, launch a new program page, or update a membership form, sites drift: accessibility errors creep back in, performance declines, unmanaged plugins create security risk, and analytics tracking breaks without anyone noticing, because nobody on staff has the bandwidth to catch it.

None of this is unusual. It’s the default outcome for any website without an active, dedicated technical partner.

Most website risk builds up after launch, through ordinary operational drift.

Sites that pass every check at launch can fall out of compliance and slow down within a year without active management. A website without a dedicated technical partner quietly accumulates risk that nobody’s watching for.

How we approach website maintenance and WebOps

01

Security and monitoring.

Ongoing security monitoring, backups, and updates

02

Performance optimization.

Monitoring against Core Web Vitals targets: under 2.5 seconds for Largest Contentful Paint, under 200 milliseconds for Interaction to Next Paint, and under 0.1 for Cumulative Layout Shift.

03

Accessibility monitoring.

Recurring accessibility scans and remediation, since accessibility compliance drifts over time as new content gets added.

04

Search visibility.

Ongoing SEO and AI-assisted discovery monitoring.

05

Analytics and reporting.

Regular analytics review and a monthly WebOps report.

What you receive

  • Managed hosting
  • Weekly updates and daily backups
  • Uptime and security monitoring
  • Monthly WebOps report
  • Accessibility monitoring (WCAG 2.1 AA)
  • Core Web Vitals and performance monitoring
  • Technical SEO monitoring
  • Ongoing development time
  • Quarterly scorecard and business review
  • AI search optimization (AEO/GEO)
  • Content recommendations
  • Annual accessibility audit and roadmap
  • Dedicated account lead and service-level agreements
  • Multisite and DevOps support
  • Board-level accessibility documentation
  • Executive briefings

 

Exact inclusions depend on your plan selection. We’ll help you find the right fit during your consultation.

Why organizations choose Black Digital for website maintenance

Built for lean teams.
We handle the technical work nonprofit and association staff don’t have the time or in-house expertise to manage themselves.

We build and we operate.
WebOps is a defined, ongoing service tied to measurable standards, built into every engagement from the start.

Transparent, published targets.
We monitor against clear performance and accessibility standards and report monthly, on a fixed schedule you can count on.

Deep WordPress expertise.
Roughly 42% of the entire web runs on WordPress, and it’s the platform we specialize in.

Proof in the work

Frequently asked questions

What's included in basic website maintenance versus a higher tier?

Basic maintenance covers hosting, security, backups, and updates. Higher tiers add accessibility monitoring, performance optimization, technical SEO, and more dedicated development time, scaling up to enterprise-level support with a dedicated account lead.

Ongoing monitoring is core to this service, since accessibility compliance tends to drift as new content gets added over time.

Yes, we can audit an existing site and take over ongoing maintenance regardless of who built it originally.

Major upgrades that require significant testing or redevelopment are scoped separately from standard monthly maintenance.

Updates get tested on a staging environment, a secure clone of your site, before going live. If something does cause an issue on the live site, monitoring flags it immediately and we roll back to a secure backup.

No. We can take over maintenance for sites built by other agencies. Onboarding includes a full audit of the code, hosting environment, and plugin stack to resolve any pre-existing issues before we take over.

Give your website the ongoing care it actually needs.

Tell us about your site’s current setup, and we’ll recommend the right plan.

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