Banneker Douglass Tubman Museum

Overview

The Banneker-Douglass-Tubman Museum is Maryland’s official museum of African American history and culture, located in historic downtown Annapolis. After completing a comprehensive rebrand, the museum needed a digital marketing partner to introduce the new creative direction, grow their audiences, and drive meaningful engagement with DMV residents and travelers. What they also needed was structure: a consistent process that could organize content, manage approvals, and produce high-quality work at scale.

Challenge

The museum had strong programming and a refreshed brand, but lacked the systems to translate that into a consistent, high-performing digital presence. Without a structured workflow, content was reactive and approvals were slow, creating risk of inconsistency across channels. The goal was to build something that could run reliably month after month.

Approach

Our social media team stepped in and immediately built the infrastructure the museum needed. We developed a monthly content calendar aligned with museum programming and cultural observances, created branded graphic and newsletter templates to ensure visual consistency, and established a weekly meeting cadence to keep approvals streamlined. The creative drew from the museum’s architectural identity, using the building itself as a primary visual anchor paired with a bold color palette that made every post instantly recognizable. Content strategy emphasized authentic storytelling, community connection, and event promotion, which resonated strongly with audiences and produced several posts with viral reach.

Organic Impact in 12 months

  • 485,801 total impressions across platforms
  • 8,874 total audience across Instagram, Facebook, and LinkedIn
  • 2,432 net new followers in 2025
  • 30,462 total engagements
  • 25,516 video views
  • 5,574 post link clicks driving traffic to events, programs, and resources
  • LinkedIn surpassed 1,000 followers, a new milestone for the museum’s institutional presence
    Multiple posts achieved viral reach, including top performers with over 1,700 engagements on a single Facebook post

Client Name

Banneker Douglass Tubman Museum

What We Did

Social Media Management

Email Newsletters

Content Calendar Development

Creative Template Design

Brand Implementation

Analytics & Reporting

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