Web Maintenance FAQs.
Tailored for Your Business

Your website is one of your most valuable digital assets. Just like any important investment, it needs consistent care to stay secure, up-to-date, and running at peak performance. Regular maintenance ensures your site remains reliable for visitors and free from potential vulnerabilities.

Comprehensive Care for Your Website

Our Website Maintenance Plans are built to keep your site secure, reliable, and performing at its best. Each plan covers the essentials—updates, security monitoring, backups, and performance checks—while minimizing downtime and preventing issues before they impact your business. You’ll also receive clear, detailed reports after every session, so you always know the health of your website.

Basic

$750/month
  • 24/7 uptime monitoring
  • Monthly plugin and security maintenance report
  • Daily security scans
  • Daily backups (stored for 30 days)
  • Up to 5 hours of maintenance work budgeted per month

Premium

$5,000/month
  • Everything in Advanced, plus:
  • New single page builds (design & development)
  • Content creation (copywriting, graphics, etc.)
  • Clear, ongoing reports on hours used help you avoid unexpected overages.
  • Up to 30 hours of work budgeted per month

See Our Results

Frequently Asked Questions

We’ve answered the questions clients ask most—so you can focus on your vision.

What is the monthly maintenance? 
  • The monthly maintenance includes: WordPress Core Updates, Plugin Updates, Database Optimization, Malware Scans, Backup Confirmations, Uptime Monitoring, Site Performance Checks, and Security Alerts Monitoring.
  • You’ll receive a detailed report after each maintenance session, giving you a comprehensive view of your website’s performance, security, and overall health.
  • The report overview will start from the day of your last maintenance to the date of the current maintenance.
  • To ensure minimal disruption, all updates are performed in a separate environment before being pushed to the live site. This approach ensures little to no downtime, and any potential issues are resolved before changes go public—giving you peace of mind throughout the process. 
  • We also recommend refraining from making updates to the site on the scheduled maintenance day to prevent any changes from being overwritten during deployment.

Our packages typically include:

  • WordPress Core Updates
  • Plugin Updates
  • Database Optimization
  • Malware Scans
  • Backup Confirmations
  • Uptime Monitoring
  • Site Performance Checks
  • Security Alerts Monitoring


Each session is followed by a detailed report summarizing your site’s health and any actions taken.

Maintenance is performed monthly.

No. We perform updates and testing in a staging or separate environment before applying changes to your live site, minimizing downtime.

If an update conflicts with your website, we will roll back to a stable version and provide a solution or alternative approach.

Yes. We confirm your backup status before starting maintenance. If backups are unavailable or out of date, we create one before proceeding.

Our standard maintenance includes malware scans. Removal is available as an additional service if malware is detected.

Yes. We actively monitor for vulnerabilities, unauthorized logins, and suspicious activity, then take appropriate action when threats are identified.

Content updates (text, images, new pages, or posts) are not included in standard maintenance packages but can be added as a separate service.

We send a detailed maintenance report after each session, outlining all updates, scans, optimizations, and any recommended actions.

Our uptime monitoring will alert us if your site goes offline. Depending on your plan, we will either notify you immediately or take action to resolve the issue.

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